The pool is open to residents of the community throughout the year. For the summer months of April through October, the pool is open from 7:00 a.m. - 8:00 p.m.; for the winter months of November through March, the pool is open from 6:30 a.m. - 5:30 p.m. Residents can access the pool area during these hours by using their unique 4-digit amenity access pin (commonly referred to as a “pool code”). The amenity access pin is issued to residents after registering their household with the CDD.
If you are a new resident (or existing resident) and have not registered for amenity access, click on the button below to complete an online application.
If you are having trouble with the online application, follow the step-by-step instructions in the FAQs (see - "How do I access the amenities at Union Park East?") to complete the application by hand and return it to the CDD Amenity Manager by mail.
To gain access to the community pool after receiving your pin, enter the pin followed by the “#” key on the keypad; open the gate immediately as the gate only releases for a short period of time.
***PLEASE PRESS THE BUTTONS ON THE KEYPAD FIRMLY AND SLOWLY TO ENSURE THAT THE SYSTEM RECOGNIZES THE ENTRY***
The amenity center is open to the residents of Union Park East from dawn until dusk. Residents are not required to make a reservation before hosting an event, however the option is available should any resident wish to host a private event or designate a specific area for their guests only. Click on the button below to complete an online application to reserve space at the amenity center.
Check the availability of the clubhouse on the Union Park East CDD Events calendar.
The CDD manages and maintains all common areas of the community such as, front entry features, landscaping at the entrances and parks, lighting issues, turf fertilization and pest control. The HOA is responsible for maintaining and enforcing all of the covenants, conditions, and restrictions related to the use of each homeowner’s property, including their front yard and back yards.
Artemis Lifestyles, formerly Titan Management, is the new management company for Union Park. Artemis is responsible for managing the following matters:
- Architectural Applications
- Violation inspections and enforcement activity
- Collection of the homeowner assessments
If you have any issues or concerns, contact [email protected] or you may call (407) 705-2190.
Check out the Artemis Lifestyles Union Park HOA website for more information - https://www.artemislifestyles.com/community/union-park/.
Angela Lynch is the new manager for Union Park. Angela will be performing monthly inspections of the property to keep Union Park a premier community in the area. She will also be managing the Architectural Review process with the Board. Angela may be contacted at [email protected] or at (407) 705-2190.
Questions About Your Account
If you have a question about your account, you may contact the Artemis account representative for Union Park, Patty Dove. Patty may be contacted via email at [email protected] or at (407) 705-2190 ext. 168.
Architectural Review Board (ARB)
Should you wish to make ANY exterior changes to your home or property, please contact Artemis at https://www.artemislifestyles.com/ and look for the ARB Request tab. The online application may take up to one month for approval, but we make every effort to turn the applications around as quickly as possible!
Spectrum Bulk Account Customer Service
If you are experiencing an issue with your cable or internet, please contact Spectrum at (855) 821-1313. Make sure to mention that you are a bulk customer at Union Park HOA.
How do I access the amenities at Union Park East?
Residents of Union Park can access the amenities using a 4-digit access code. The 4-digit access code must be registered with the CDD before it can be used to gain access to the amenities. To register your 4-digit access code, please follow the instructions listed below. PLEASE NOTE: This registration is in addition to your registration with the HOA and is used for internal purposes ONLY.
For Homeowners & Renters:
1) Download Amenity Access Registration Form
Click on the link to download the Amenity Access Registration Form
2) Complete the form
You can either complete the form on your computer using the fill in PDF fields or you can print it out and complete it by hand.
3) Submit the form
Return the completed form and verification documents to the Amenity Manager via email to [email protected].
Acceptable verification documents include:
- Proof of ID (driver’s license, valid state issued photo ID, or military ID)
- Proof of Residency (copy of deed, closing document, or current utility bill)
4) Add "[email protected]" to your Contact List
To make sure that emails sent from the Amenity Manager are delivered to your main email inbox, please make sure to add "[email protected]" to your email contact list.
Applications are processed in the order that they are received.
Activation times may vary based on the volume of applications being submitted to the Amenity Manager.
What do I do if my pool access pin stops working?
To reset your pool access pin, send the Amenity Manager an email with your property information, including resident name, property address, and neighborhood name.
Can I bring a guest to the pool?
Yes, residents must accompany their guests to the pool and must not leave their guests unattended. Residents are held responsible for the actions of their guests and are held responsible for any damage caused by their guests.
Are there any age restrictions for accessing the pool?
A parent or responsible adult (over 18 years of age) must accompany anyone under the age of 18.
I am new to the community and would like to be informed about upcoming events. Does my community have an events calendar?
Yes, the event calendar can be found on the Events page. Please note that the event calendar only advertises the events that were reserved through the CDD, such as the meetings held by the Board of Supervisors, and private events where a rental agreement or a written request was submitted to the CDD.
Is there a cost to reserve space at the amenity center?
A refundable security deposit of $300.00 is required to reserve space at any of the covered patio areas at the pool. Rental requests must be submitted at least three weeks prior to the event.
How long can I reserve the amenity center?
The amenity center can be reserved for a maximum of four (4) hours.
There's a streetlight in my community that appears to be malfunctioning. Who do I contact?
Contact your local electric company to report streetlights or area lights that are out or malfunctioning.
I spotted a gator in my community! Who do I contact?
Contact the Florida Fish & Wildlife Conservation Commission to report fish kills, wildlife emergencies, sightings, and any other related wildlife concerns.
The trash has not been picked up in quite some time. Who do I contact?
Contact the company that services your neighborhood to report a missed trash or recycling pick up or any other trash related issues. PLEASE NOTE: Trash or recycling bins that are not easily accessible to the hauler will not be picked up. Parking in the street on designated trash and/or recycling days is the most common cause of a missed pickup.
TIP: Speaking with the hauler directly may reduce your wait time significantly.
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